Purchasing terms & conditions | Art by Anna Karolina

No products in the cart.

Visste du att du kan ringa eller maila in din order? 033-12 00 25 eller order@annakarolina.se

Purchasing terms & conditions

Delivery terms:
Postal service, a postage and packaging charge will be added. Delivery time: 5-10 working days throughout Europe.

Product returns:
Should you not be happy with the product, we ask you to send an email to info@annakarolina.se, where you clearly outline why you no longer want to purchase the product. The product must be in the same perfect condition it was when it was sent out to you. Should the product have been damaged by you or is lost in the postal system from your side, we are not obliged to offer you a refund. Only when we have received the returned item in perfect condition, will we refund your original purchase (not the postage and packing charges).

The customer is liable for the postage & packaging charges both at the time of purchase and the return to our office.
We accept returns of products within 14 days of original shipment. This 14-day period starts from the day you received the goods or a major part of your order.

Please note that all our products are unique and the colours can vary slightly from the original image due to different screen calibrations. The various materials all have their own characteristics, which in turn can lead to a slight colour variation depending on the material the motif has been printed on.

Returning an item is always at your own expense. Returns should be sent as ordinary paid post (parcel), not with a C.O.D service (cash on delivery).

If nothing else is stated or has been agreed personally with me, I reserve the right to use the images in the production process as well as my own marketing in various channels such as website, social media, online shop, advertisements and exhibitions.